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At The Exeter, we pride ourselves on being a mutual organisation that puts the needs of our customers at the forefront of everything we do. As a friendly society, we don't have shareholders to answer to, which means we're free to focus on providing excellent service and value to our members.

Our Approach

We believe that everyone deserves access to quality health insurance, regardless of their individual circumstances. That's why we design our products with specific audiences in mind, from those with serious or multiple health conditions to individuals, couples, and families looking for quick access to private healthcare. Our income protection policies offer first-class cover for a wide range of occupations, and we take care to consider every application on its merits.

What Sets Us Apart

Unlike other insurance companies, we don't prioritise profit over people. As a mutual organisation, we reinvest our profits into improving the quality of our policies, keeping premiums affordable, and ensuring our service is second to none. Our measure of success is paying claims, and we take pride in our ability to resolve complex claims quickly and fairly.

Our People

Our team of experienced professionals is dedicated to providing exceptional service to our customers. We have real people on-hand to answer calls and offer support whenever you need it. What's more, our team is closely tied to our management team, ensuring that any issues can be escalated and resolved promptly.

Our Commitment

At The Exeter, we're committed to putting our customers first. We're passionate about helping people achieve their goals and protecting their financial futures. We believe that everyone deserves fair treatment, and we strive to make a positive impact on the lives of our members.

How We Can Help

At The Exeter, we're here to help. Whether you need advice on our products, have a question about a claim, or simply want to learn more about our services, we're here to support you. Get in touch with us today to learn more about how we can help you achieve your goals.

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