Newmoon Insurance Services

Newmoon Insurance is a dedicated independent family-owned business established in 2008. We specialise in providing niche insurance solutions tailored to the specific needs of our clients, with a primary focus on protecting musical instruments and events. Driven by our core values of exceptional customer service, comprehensive policy coverage, competitive pricing, and an award-winning claims process, we strive to build lasting relationships with our customers based on trust and understanding.

Our team at Newmoon Insurance is passionate about the products we offer and the clients we serve. We understand that your musical instruments or events are more than just possessions; they are expressions of passion, creativity, and often, hard-earned investments. That's why we go the extra mile to ensure you have the right coverage to protect them.

Our Commitment to Excellence

At Newmoon, we pride ourselves on offering a personal touch in an increasingly impersonal world. When you contact us, you'll speak directly to a real person who genuinely understands your needs and is committed to finding the best insurance solution for you. We believe in transparent communication and avoid using jargon or complex language. We'll clearly explain your options, answer all your questions, and provide you with a competitive quote without any hidden fees or pressure tactics.

We are committed to offering a seamless online experience alongside our personalized service. You can obtain a quote 24/7 through our secure website, manage your policy details online, and even make address changes with ease. However, we also understand the importance of human interaction, and our team is always available to provide support and guidance via phone or email during our business hours.

Our Expertise in Music Insurance

Newmoon Insurance has extensive experience in providing insurance solutions for a wide range of musical instruments, including guitars, violins, pianos, wind instruments, and more. We also offer bespoke insurance packages for music retailers, repairers, and associations, providing them with the tools to protect their businesses and serve their customers effectively.

Partnering with the ISM

As corporate members of the Incorporated Society of Musicians (ISM), we share a commitment to supporting the musical community. The ISM is the UK's leading professional body for musicians, providing invaluable legal support, guidance, and resources to its members.

Recognizing Customer Satisfaction

Our dedication to providing exceptional service is reflected in the numerous positive reviews we receive from satisfied customers. We are incredibly proud to have earned the Feefo Gold Trusted Service award in 2018 and 2019, and the prestigious Feefo Platinum Trusted Service award in 2020, 2021, 2022, and 2023. This recognition underscores our commitment to exceeding customer expectations and delivering a consistently high level of service.