At RIAS, we're dedicated to providing high-quality, affordable insurance solutions that meet the unique needs of our customers. With over 25 years of experience, we've helped millions of customers enjoy peace of mind and comprehensive coverage for a range of products, including car insurance, home insurance, and travel insurance.
Our Service
We believe in giving our customers the best possible experience, which is why we're committed to providing exceptional customer service. Our team of experts is available 24/7 to assist you with any questions or concerns you may have. You can reach us online, over the phone, or through our mobile app.
Our Team
Our office and call centres are located in Bournemouth, where we employ over 900 people who are extensively trained to provide you with the highest level of service. We pride ourselves on giving you the time and attention you need to make informed decisions about your insurance coverage. If we don't get it right, we encourage you to give us the opportunity to put it right.
Our Customer Promise
At RIAS, we're committed to giving you the best possible service, which is why we're constantly looking for ways to improve your experience from the moment you first contact us. We offer:
- Flexible, affordable cover
- Dedicated helplines staffed by trained consultants
- A range of optional extras to cover all your needs
- Access to making a claim 24 hours a day, 7 days a week
- Specialist consultants in UK call centres
Our Awards and Expert Ratings
We're proud of our achievements, including our 5-star Defaqto rating for our car insurance and home insurance products, as well as our industry-leading customer service. We've been recognized for our excellence in the following areas:
- Car insurance: 5 Star Rated by Defaqto for the 10th year running
- Home insurance: 5 Star Rated by Defaqto for the 13th year running
Our Commitment to Excellence
At RIAS, we're committed to providing you with the best possible experience, and we're constantly looking for ways to improve. We believe in giving you the freedom to focus on what matters most to you, while we take care of your insurance needs.
Get in Touch
If you have any feedback or would like to learn more about our products and services, please don't hesitate to contact us. You can reach us by phone, email, or through our website.
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