Douglas Insurance Service

Douglas Insurance Service is a family-owned business with a rich history dating back to 1929. Founded by Fred Douglas, a retired army officer, our company has been providing personal and commercial insurance services for over nine decades. In 1962, the Sutton family acquired the business, and since then, we have remained committed to offering cost-effective insurance solutions to our clients across various sectors.

Our Approach

At Douglas Insurance Service, we pride ourselves on our hands-on approach to arranging and maintaining insurance solutions for our commercial and personal clients. We believe in building strong relationships with our clients, understanding their unique needs, and providing tailored policies that meet their requirements. Our experienced staff are dedicated to providing excellent customer service and ensuring that our clients receive the best possible coverage.

Our Services

We offer a range of services catering to various industries and sectors, including:

Commercial Insurance

• Commercial combined policies
• Motor fleets
• Construction and motor trade insurance
• Professional indemnity insurance for shops, offices, restaurants, hotels, and public houses
• Unusual risks and personal insurance

Private Car Insurance

• We aim to provide good policies from good insurers backed up by very good service from our mature and experienced staff.
• We actively involve ourselves in advising on accidents and handling claims.
• We provide cover that takes into account the impact of making a claim on future insurance arrangements.

Travel Insurance

• We provide a collection of covers designed to fit a lot of people a lot of the time, but with numerous exclusions and conditions that make this a very difficult product to explain properly.

Motor Trade Insurance

• We offer a hands-on approach to arranging and maintaining insurance solutions for our motor trade clients.
• We provide updates on vehicle details to the Motor Insurance Database (MID).
• We set up our own login details, passwords, and phrases, ensuring the highest level of security.

Our Expertise

Our team consists of experienced and knowledgeable professionals who understand the complexities of the insurance industry. We take the time to understand our clients' unique needs and provide tailored solutions that meet their requirements. Our extensive experience and expertise enable us to navigate the complexities of the insurance market, ensuring that our clients receive the best possible coverage.

Our Commitment

At Douglas Insurance Service, we are committed to providing excellent customer service, delivering exceptional coverage, and building long-term relationships with our clients. We are authorized and regulated by the Financial Conduct Authority, with a firm reference number of 300331.