Protecting what matters to you
Who we are
Ageas is a leading insurance company in the UK, dedicated to making insurance easy and straightforward for our customers. With a heritage dating back to 1824, we have established ourselves as one of the country's sixth largest car and home insurers. As part of a large international group headquartered in Brussels, we leverage expertise and innovation to provide comprehensive insurance solutions for every aspect of life.
Our commitment
At the heart of Ageas lies an unwavering commitment to customer service. We constantly strive to simplify the insurance experience, whether it be purchasing a new policy, managing your existing coverage, or making a claim. Our dedicated team works tirelessly to ensure a seamless and personalized experience for every customer.
What we offer
Ageas offers a comprehensive range of insurance products to meet your diverse needs. These include:
- Car insurance: Comprehensive cover for your vehicle, from accidental damage to theft and breakdown.
- Home insurance: Protection for your home against unexpected events like storm damage, flooding, or escape of water.
- Van insurance: Specialized coverage designed for the unique needs of van owners, offering flexible options for businesses and individuals.
- Travel insurance: Comprehensive protection for your journeys, covering medical emergencies, travel disruptions, and unforeseen events.
- Pet insurance: Affordable plans to safeguard your furry friends against unexpected illnesses, accidents, or injuries.
Our promise
We believe in transparency and clarity when it comes to insurance. We provide clear and concise information about our policies, claims process, and customer support options. Additionally, we offer online access to your policy documents and the ability to manage your account seamlessly.
Join us on our journey
Ageas has earned numerous awards and accolades for its exceptional customer service, innovative products, and financial stability. We take pride in being recognized as one of the best in the industry and are committed to upholding our reputation as a trusted insurance partner.
Get a quote or make an enquiry today and discover the Ageas difference!
Customer Service Issues
Several reviewers have expressed frustration with the company's customer service. Long Waiting Times are a major concern, with one reviewer waiting for over an hour to speak to someone on the phone. This is further compounded by the company's limited office hours, with the office not opening until 9am. As a result, customers are left with no choice but to wait on hold or abandon their call altogether.
Disappointing Experience
Another reviewer was dissatisfied with the company's inability to prioritize its customers' interests. Poor Communication and a lack of transparency have led to a negative experience, with the reviewer urging others to choose a different company for peace of mind.
Positive Experience
On the other hand, one reviewer had a positive experience with the company, finding it Easy to Change Details and never having any problems with their service.
