Insuring your peace of mind, one policy at a time.
At Quoteline Direct, we take pride in our 25 years of experience in providing top-notch insurance services to our valued customers. With a comprehensive range of products, we aim to cater to the diverse needs of our clients, ensuring that they receive the best possible coverage at an affordable price.
Our Services
Our extensive portfolio of insurance services includes Van Insurance, Car Insurance, Home Insurance, Taxi Insurance, Breakdown Insurance, and Travel Insurance. Whether you're a commercial van driver, a young driver, a homeowner, or a globetrotter, we've got you covered.
Van Insurance
As specialists in van insurance, we understand the unique risks faced by commercial van drivers. Our Van Insurance policies are designed to provide comprehensive coverage, including Goods in Transit Insurance, Commercial Vehicle Insurance, and Haulage Insurance. We also offer specialized policies for courier van insurance and equipment and tools in transit insurance.
Car Insurance
Our Car Insurance policies cater to a wide range of drivers, including those with criminal convictions, young drivers, high-performance car owners, students, learner drivers, and over-50s. We offer tailored policies to meet individual needs, ensuring that our customers receive the best possible coverage.
Home Insurance
Our Home Insurance services cover a broad spectrum of risks, including flood risk, subsidence, unoccupied property, listed buildings, and high-value homes. We also offer specialist policies for landlords, flat owners, and those with a criminal record.
Taxi Insurance
With almost 50 years of experience in providing taxi insurance, we understand the unique needs of taxi drivers. Our policies cater to public hire and private hire drivers, including Uber drivers, offering comprehensive coverage at a competitive price.
Breakdown Insurance
Our Breakdown Insurance policies are designed to provide peace of mind, offering home assistance, roadside repair, and recovery services. We've partnered with established insurance specialists ERS to provide breakdown cover for 65, including coverage for Europe and additional features like alternative transport and overnight accommodation.
Travel Insurance
Our Travel Insurance policies are designed to protect you against the unforeseen, including medical bills, trip cancellations, and lost or stolen baggage. We offer comprehensive coverage for single trip, annual multi-trip, winter sports, and travel with pre-existing medical conditions.
Our Commitment
At Quoteline Direct, we're committed to providing our customers with exceptional service, expert knowledge, and competitive pricing. We believe in building long-term relationships with our customers, ensuring that they receive the best possible coverage to meet their unique needs.
Overview of Customer Reviews
Negative Experiences
The majority of customers have expressed dissatisfaction with their experiences with Quoteline Direct. Common complaints include:
- Deceitful and dishonest practices: Many customers have reported being misled or deceived by the company, with some experiencing unauthorised payments and refunds not being honoured.
- Poor customer service: Long waiting times, unhelpful representatives, and difficulties in getting through to customer service have been frequently reported.
- Exorbitant fees and charges: Customers have expressed frustration with high fees and charges, including cancellation fees, which are often unexpected and unjustified.
- Lack of transparency: The company has been accused of being unclear about their policies and charges, leading to misunderstandings and disputes.
- Difficulty with claims and refunds: Many customers have reported difficulties in making claims and receiving refunds, with some experiencing lengthy waits and unsatisfactory outcomes.
Positive Experiences
- Good customer service: One customer reported a positive experience with a customer service representative, citing helpfulness and efficiency.
