Simplifying Insurance, One Policy at a Time
At Realty Insurances Ltd, we are a leading independent firm of Chartered insurance brokers based in the West End of London, specialising in customised insurance solutions for real estate owners, property developers, and private clients. With over 74 years of experience in the real estate industry, we have established ourselves as a respected name in the UK insurance market.
Our Services
We offer a wide range of insurance services tailored to meet the unique needs of our clients. For real estate owners, we provide insurance solutions for offices, commercial premises, logistics warehousing, retail, shops, shopping centres, residential blocks, private dwellings, hotels, and leisure properties. For property developers, we offer insurance solutions for construction, third-party liability, delay in completion, latent/inherent defects, and legal indemnity. For private clients, we provide insurance solutions for residential buildings, home contents, personal possessions, fine art, antiques, and jewellery. Additionally, we offer insurance solutions for commercial clients, including property damage, loss of income or rent, engineering inspection, and directors' and officers' liability insurance.
Our Commitment to Excellence
We are committed to forming long-term partnerships with our clients, delivering superior, proactive professional service to help them mitigate risk. Our team of knowledgeable insurance specialists takes pride in getting to know our clients, providing personalised, easily accessible advice and service. We ensure that all our clients, regardless of size, receive the right advice - first time, every time. Our independence means we have no allegiance to any particular insurer, allowing us to secure the best insurance terms and premiums for our clients.
Our Values
At Realty Insurances Ltd, we value integrity, professionalism, and service excellence. We are committed to putting our clients first, providing individual care and attention to detail. Our approach to arranging your insurances is centered around our clients' unique needs, and we work closely with them to establish long-term partnerships built on mutual trust, confidence, and respect.
Overall Experience with Insurance Company
The reviews highlight a stark contrast in experiences with the insurance company, with one reviewer having a dreadful encounter, while the other had a highly positive experience.
Criticisms and Complaints
One reviewer had a terrible experience with the company, citing that they never answer their phones and questioning their work-from-home setup. This reviewer, Mark Nelson, expressed disappointment and surprise that a company serving high-end clients like Grosvenor properties in London would have such poor service.
Praises and Commendations
On the other hand, Mark Medcalf had a highly positive experience with the company, specifically highlighting the excellent help he received from Richard Evans in resolving two difficult claims. He highly recommends the company and appreciates the experienced service provided.
