We think about your insurance so you don't have to
Who are we?
Knightsure Insurance Brokers is a Southampton-based commercial insurance broker with a rich history of providing tailored insurance solutions to a diverse range of businesses. With nearly 30 years of experience, our team is dedicated to understanding the unique needs of each client and providing bespoke insurance cover that meets their specific requirements. Our expertise spans a broad spectrum of industries, from small to large businesses, and we pride ourselves on our ability to navigate the complexities of the insurance market to find the perfect fit for every client.
Treating Customers Fairly
At Knightsure, we have always prioritised "Treating Customers Fairly", a mantra that reflects our commitment to maintaining the highest standards across the entire industry. We are fully committed to transparency, ensuring that our clients are informed and educated throughout the insurance process, allowing them to make informed decisions about their coverage.
Partnerships
In addition to building trust with our clients, we have also invested significant time and effort in establishing a network of trusted contacts and partners across various industries. This extensive network enables us to strengthen our value proposition, offering our clients access to a comprehensive range of insurance products and services.
Our Approach
At Knightsure, we take a client-centric approach to commercial insurance, always putting the needs of our clients at the forefront of our decision-making process. We believe that a properly tailored insurance policy is one that fits seamlessly into the fabric of your business, rather than being a mere compliance exercise.
Our Services
As a commercially-minded insurance broker, we offer a range of services designed to meet the unique needs of each client. From small businesses to large corporations, we provide comprehensive insurance cover tailored to your specific industry, size, and risk profile. Our services include:
Motor Fleet
We have extensive experience in designing and developing tailored motor fleet insurance policies for small to large fleets of vehicles.
Professional Indemnity & Office Package
We specialise in providing expert guidance on professional indemnity and office package cover for businesses across various sectors, taking into account unique exposures and deadlines.
Medium-sized Marine Consultancy
We have a deep understanding of the insurance needs of medium-sized marine consultancy practices, offering expert advice on navigating ever-increasing premiums and finding the perfect fit.
Get in Touch
Whether you're a small business looking for bespoke insurance solutions or a large corporation seeking comprehensive coverage, we invite you to get in touch with us. Our experienced team is always available to provide personalized advice and support throughout the insurance process.
Overall Experience
The reviews provide a mixed bag of experiences with Knightsure, with two reviewers having a highly positive experience, while one reviewer had a negative experience.
Customer Service
The level of customer service seems to be a major point of contention. One reviewer, Bon Hollyoak, reported making numerous attempts to contact the company but never received a response, which is particularly concerning for a business. On the other hand, Tony's can-do attitude and willingness to help were highlighted by Elaine Cooke and Alex Uppal, who both had excellent experiences with him.
Communication
Effective communication appears to be crucial in determining the success of interactions with Knightsure. While Bon Hollyoak's calls went unanswered, both Elaine Cooke and Alex Uppal praised Tony's communication skills, with Alex noting that he was easy to talk to and knew his stuff.
Pricing
The pricing offered by Knightsure seems to be competitive, with Elaine Cooke mentioning that Tony's quote would save her a significant amount of money and Alex Uppal expressing surprise at the affordability of the service.
