Empowering local brokers to deliver exceptional service
Welcome to Gauntlet, a specialist commercial insurance broker and national broker network, delivering true power back to local brokers across the UK, as well as in our own location of Leeds and wider Yorkshire. We channel our decades of experience of providing a personal, high-impact local broker proposition, into our ongoing search for better ways of helping clients arrange their insurance, wherever they are based.
At Gauntlet, we strive to be the best. We are spearheading the renaissance of the local broker, equipping passionate, UK-based independent brokers with all they require to delight clients. Increasingly, our own in-house Leeds-based brokers are becoming the number one insurance team for commercial insurance requirements within Yorkshire. Unswervingly, we deliver top-class broking services to every size of business, from start-ups to multi-nationals, right across the country.
Our Services
We offer a wide range of commercial insurance services, including Commercial Property Insurance, Packaged Commercial Insurance Policies, Property Owners Insurance, Liability Insurances, Professional Indemnity Protection, Business Interruption Insurance, Engineering Inspections, Cyber Insurance, Internal Crime Insurance, Motor Vehicle and Fleet Insurance, Goods in Transit Insurance, Marine Cargo Insurance, Commercial Legal Expenses Insurance, Home and Motor Legal Expenses Insurance, Corporate PA and Travel Insurance, and Company Private Medical Insurance.
Our award-winning IT and bespoke online quote-and-buy facility give our clients another advantage - the choice of buying some simpler-to-arrange commercial and personal insurance covers themselves, knowing our online service, unlike others, is backed by real people and brokers who will be there for them, if needed. Our cutting-edge tech, available to every local broker in our network, makes service and document delivery and access seamless.
Our Network
Our local brokers give clients the best cover and premium options, because they benefit from Gauntlet's incredible insurance buying power and a whole-of-market choice that many insurance providers cannot match. Choose any Gauntlet broker from within our nationwide network and they will have the same determination to be the best local broker for you.
Our Vision
At Gauntlet, we continually analyse the insurance pain-points suffered by clients and reduce or remove them. We do not accept the 'norm' in insurance, but continually challenge what can be. We are committed to the best possible service for clients right across the network. We strive for better ways of delivering insurance products, to make life easier. We support and partner with committed local brokers who share the Gauntlet vision. We are driving forward the renaissance of the local broker, combating the de-personalisation and lack of choice and flexibility that comes from big, me-too and global insurance companies swallowing up dedicated independent firms.
Company Reputation and Morals
The company has been criticized for its perceived lack of morals, with one reviewer accusing them of prioritizing profits over customer satisfaction. This is evident in the case of a damaged car, where the company allegedly instructed a client to send back a damaged part, rather than taking responsibility for the damage.
Communication and Response
Some reviewers have expressed frustration with the company's communication, with one reviewer stating that they received no response to their calls and emails regarding an insurance quote. On the other hand, some reviewers have reported positive experiences with the company's support team, describing them as knowledgeable, dynamic, and responsive.
Insurance Policy Issues
The company has been accused of failing to incept an insurance policy, despite receiving payment from a customer. This has led to issues with renewing the policy, and the company's response to the problem has been deemed unsatisfactory.
Client Feedback
Some reviewers have reported positive experiences with the company, with one reviewer stating that they have always been able to get through to the company, and that the team is polite and responsive to enquiries.
