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Tradesure Insurance Services is a trading name of Norton Insurance Brokers Ltd, a company that has been arranging personalised insurance services for the motor trade since 1965. As an independent and family-run business, we have built a reputation for providing great service and support to our customers. Our team is committed to getting each of our customers the cover they need, while also finding the best solutions for their business.
Our Story
Tradesure started out broking insurance for the motor trade over 50 years ago, providing road risk cover to start-up motor traders. We want you and your business to be protected, and we work hard to find you the best solutions we can. That's why we offer great options for liability, business, commercial fleet, and cyber cover too. As a family-run business, we take pride in being independent and tight-knit, which allows us to provide a more personal service to our customers.
Our Commitment
At Tradesure, our aim is to provide great personal service while solving your insurance needs. We understand that every business is unique, and that's why we take the time to understand your specific needs and requirements. Our team is dedicated to finding the best insurance solutions for your business, and we're proud to have received the Feefo Platinum Trusted Service Award 2024 for delivering an outstanding service to our customers.
Our Services
- Road Risk Insurance: We provide comprehensive road risk insurance that covers your vehicles against any damage or loss.
- Combined Motor Trade Insurance: This type of insurance provides protection for your business premises, staff, and employees, as well as your vehicles.
- Commercial Fleet Insurance: If you have three or more vehicles as part of your business, we offer commercial fleet insurance to make insuring them simple.
- Employers' Liability Insurance: We also offer employers' liability insurance to protect your business against any claims made by your employees.
- Public Liability Insurance: Our public liability insurance provides protection against any claims made against your business by customers or members of the public.
- Cyber Insurance: In today's digital age, cyber insurance is a must-have for any business that relies on technology. We offer comprehensive cyber insurance to protect your business against any cyber threats.
Our Expertise
Our team of experts has years of experience in the motor trade insurance industry. We're not tied to or owned by any particular insurance company, which allows us to shop around for the best deals for your business. We believe in providing a personal service to our customers, and we take the time to understand your specific needs and requirements.
What Our Customers Say
At Tradesure, we pride ourselves on our excellent customer service. We're delighted that our customers have taken the time to praise our service and commitment to their needs. Whether you're an existing customer looking to renew your policy or a new customer looking for insurance solutions, we're here to help.
Staff Performance
Reviews highlight mixed experiences with the staff. On the negative side, some reviewers had issues with Matthew, citing incompetence and rudeness. One reviewer was hung up on abruptly, which was seen as unprofessional. Another reviewer was told that the staff member didn't want to "waste their time" on a quote, which came across as poor and unprofessional.
On the positive side, many reviewers praised the staff for being helpful, approachable, and professional. Mike was mentioned specifically as being great to deal with, and Jason was also praised for trying to get the best for clients.
Insurance Services
Reviews suggest that the company provides good value for money and top-notch service. Many reviewers have been with the company for many years and have had no problems whatsoever. The company is described as an "amazing trade insurance company" with really helpful staff.
Issues and Complaints
Some reviewers had issues with the company. One reviewer woke up to find their room flooded with water and the bathroom looking untidy, but it's unclear if this is directly related to the company's services. Another reviewer had a poor experience with a specific staff member, which may have been an isolated incident.
