Protecting your business, protecting your future
M&DH Insurance Services Ltd, with our head office based in Bedford, offers a well-established and professional service to corporate and individual clients. We draw on over 200 years' experience, working in both the construction and manufacturing industries. As a result of our continued growth, we are delighted to be in the elite group of 'Top 100 Independent Brokers in the UK'.
Our Services
At M&DH Insurance, we offer a comprehensive range of services to cater to the diverse needs of our clients. Our expert team provides tailored insurance solutions for construction, manufacturing, and engineering industries, as well as liability insurance, contractors all risks insurance, and commercial fleet excess protection. We also provide professional indemnity, directors and officers liability, legal expenses, and cyber insurance. Our business essentials services include risk management, claims handling, and business continuity planning.
Our Expertise
Our team of experts has extensive knowledge and experience in the construction and manufacturing industries. We understand the unique risks and challenges faced by our clients and offer bespoke insurance solutions to mitigate these risks. Our dedicated teams of underwriters, brokers, and claims handlers work closely together to provide a seamless service to our clients.
Our Values
At M&DH Insurance, we are committed to providing exceptional service to our clients. Our values are built around professionalism, integrity, and customer-centricity. We strive to build long-term relationships with our clients, based on trust, transparency, and mutual respect. Our team is dedicated to providing expert advice, personalized service, and tailored insurance solutions to meet the unique needs of our clients.
Our Mission
Our mission is to be the trusted insurance partner for our clients, providing comprehensive and innovative insurance solutions that address their unique needs and risks. We aim to build long-term relationships with our clients, founded on trust, integrity, and exceptional service.
Our Vision
Our vision is to be the leading independent insurance broker in the UK, recognized for our expertise, professionalism, and customer-centric approach. We aim to continue to grow and develop our business, while maintaining our commitment to excellence, innovation, and exceptional service.
Overview of M&DH Insurance Services Reviews
Positive Experiences
M&DH Insurance Services has received an overwhelming number of positive reviews, with many customers praising their exceptional customer service, professionalism, and competitive quotes. Several reviewers have expressed their satisfaction with the company's ability to provide comprehensive and efficient services, including the claims process. Many have also commended the company's commitment to supporting local charities and causes.
Key Strengths
- Friendly and knowledgeable staff
- Competitive quotes and premiums
- Efficient claims process
- Strong community involvement and charitable donations
- Professional and dedicated team
Negative Experiences
However, a few customers have expressed dissatisfaction with their experiences with M&DH Insurance Services. Some have reported being contacted for cold calls, while others have had issues with the company's sales tactics and customer service.
Key Weaknesses
- Cold calling and pushy sales tactics
- Poor customer service in some instances
- Inaccurate or incomplete policy information
- Delays in providing policy documents
