Experts in Insurance. Get a Quote Today!
At Packetts, we are proud to be one of the UK's largest truly independent Insurance Brokers, with a history dating back over 90 years of providing our clients with a service above and beyond what is expected. Our commitment to our clients and service is reflected in our Chartered Status, a title currently held by only 5% of UK Brokers. This esteemed title is only awarded to firms committed to developing and maintaining the knowledge and capability of their people so they can deliver the highest quality advice, as well as following a demanding code of ethical practices that put the client at the very heart of what we stand for.
Our Expertise
We specialise in four main areas: the Commercial sector, Not-for-Profit sector, Training organisations, and Specialist Insolvency services. Across these areas, we have built long-term relationships based on trust, understanding, and service. Our expertise extends to risk management, health and safety, claims management, and resource libraries. We also provide networking opportunities and bespoke insurance solutions for our clients.
Our Values
As a family-run business, personal service and quality of advice have always been at the forefront of everything we do. It is why we are not just there for you when you need impartial expert advice on the type and level of insurance you need, but also right by your side when the worst happens and you need to make a claim. Our values are built on trust, understanding, and service, and we take pride in being one of the very few Chartered Insurance Brokers in the UK.
What Our Clients Say
But don't just take our word for it. Our clients have consistently praised our service, with many commenting on our personal and efficient approach. Here is what some of our clients have said about us:
"We have found their service to be personal and highly efficient, especially when dealing with claims. I would recommend them without hesitation" - Daniel Ross, The Royal College of Pathologists.
"The team are always available to assist at short notice and any claims have been settled with the minimum of fuss or delay" - Peter Mayo, Allsop LLP.
"The charity has built a strong relationship with Packetts which is underpinned by the consistently excellent service the company offers" - Peter Gorbing, Dogs for the Disabled.
"We have a established relationship with Packetts, their understanding of the unique complexity and demands our business places upon them is second to none" - Paul Ledger, St John Ambulance.
"I cannot fault the expert advice and consistency of the service they provide. The staff at Packetts are a credit to the company, their knowledge and experience of the industry" - Simon Theakston, T&R Theaskstons.
Contact Us
If you would like to find out more about how we can help you, please do not hesitate to contact us on 01274 206 500 or email us at mail@packetts.com.
Reviewer Experiences with Insurance Brokers
Disappointment with Market Search
One reviewer, Adrian Garwood, expressed disappointment with the broker's inability to conduct a full market search for policies, recommending that customers check with other providers for better deals.
Positive Experience with Sydney Packetts & Sons
On the other hand, Document Xl DocXL had a positive experience with Paul Jackson at Sydney Packetts & Sons in Shipley. The broker took a detailed look at their insurance policies, identified areas for improvement, and helped them save a fortune by consolidating their cover and reducing monthly premiums. The reviewer praised the broker's expertise andrecommended their services.
