BIBA stands for the British Insurance Brokers' Association, a leading voice for the UK's insurance broking community. We guide, advise, and support our members through the ever-changing landscape of insurance and risk management.
Our Mission
Our mission is to champion and empower insurance brokers to thrive in the market. We achieve this by:
- Providing support and guidance: Access expert advice, regulatory updates, and technical resources to help you run your business efficiently and effectively.
- Connecting and uniting brokers: We foster a strong community of brokers through regional committees, networking events, and a dedicated online platform.
- Promoting best practices: We set standards and ethical guidelines to uphold the highest professional standards in the industry.
- Advocating for brokers: We represent the interests of brokers to policymakers and regulators, ensuring they understand the unique challenges and opportunities within the broking community.
What We Offer
BIBA offers a comprehensive range of services to support our members:
1. Support & Expertise
- Legal and regulatory compliance advice
- Technical support and claims handling resources
- Access to a dedicated PI hub and broker support team
- Markel legal advice and claims guidance
2. Knowledge & Resources
- Comprehensive online knowledge base and resources
- Regular webinars, industry updates, and publications
- Access to market research and data
3. Networking & Events
- Active regional committees with networking events
- Annual conference attracting leading industry figures
- Opportunities to connect with potential clients and partners
4. Insurance & Benefits
- Access to over 38 schemes and facilities, including PII cover
- Loss mitigation tools and risk assessment reports
- Discounts on professional development and industry tools
5. Advocacy & Representation
- Strong advocacy for fair regulation and market transparency
- Regular meetings with regulators and policymakers
- Representation at industry conferences and forums
Overall Experience
BIBA has consistently received high praise for their efficient and friendly service in finding customers the right insurance policy. Many reviewers have expressed gratitude for the help they received in finding insurance cover that was previously elusive or unobtainable.
Efficiency and Communication
Several reviewers have commended BIBA's staff for being efficient and friendly, taking the time to understand their needs and finding policies that meet their requirements. They also appreciate the clear communication and follow-up emails and letters confirming the quotes.
Challenges and Issues
A few reviewers have experienced challenges with BIBA's service, including unenthusiastic responses, lengthy phone calls, and difficulties getting a prompt response. One reviewer reported being passed around to multiple agents without finding a solution to their problem.
Competitive Prices and Specialized Coverage
Reviewers have praised BIBA for finding competitive prices and offering specialized coverage for non-standard properties, unusual requirements, and high-risk clients.
Conclusion
BIBA has a strong reputation for providing excellent customer service, efficiency, and competitive prices. While a few reviewers have had negative experiences, the majority have been delighted with the help they received in finding the right insurance policy.
