Expert insurance advice, tailored to your needs

BG Insurance stands as a trusted insurance broker, established over 30 years in the heart of Tunbridge Wells, Kent. With access to a diverse panel of leading insurers, we provide comprehensive and competitive insurance solutions for both individuals and businesses.

Our Expertise

Our team of experienced professionals thrives on tailoring insurance packages to each client's unique needs and risk profiles. We have extensive experience in:

Motor Insurance

Competitive policies for all ages and vehicles, including prestige, performance, imports, and classic cars.
Bespoke solutions for fleets of taxis, driving schools, and commercial vehicles.
Specialized advice for young drivers and convicted motorists.

Home Insurance

Protection for your property and its contents, tailored to your individual needs and budget.
Comprehensive cover options for buildings, belongings, and personal possessions.

Additional Services

Mobile phone insurance for added peace of mind.
Comprehensive cover for a wide range of additional risks, including breakdown, legal expenses, misfuelling, and theft.

Client-Focused Approach

We believe in building strong relationships with our clients. Our dedicated team is always available to:

Provide personalized guidance and recommendations.
Respond promptly to claims and queries.
Work tirelessly to secure the best possible outcomes for our clients.

Our Values

Quality, Transparency, and Customer Focus are at the heart of everything we do. We are committed to:

Delivering comprehensive and affordable insurance solutions.
Providing clear and concise information about our products and services.
Treating every client with respect and professionalism.

Choose BG Insurance for

Competitive prices and tailored policies.
Access to a wide range of leading insurers.
Personalized service and dedicated account management.
Comprehensive cover options to meet your individual needs.

Get a tailored quote or speak to our expert team today and discover the difference that BG Insurance can make.

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Reviews (877)

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Positive: Competitive pricing and efficient customer service were praised by some customers.

Negative: Poor service, mistakes, expensive fees, and communication issues were common complaints among dissatisfied customers.

Overview of Reviews

Mixed Reviews

The reviews of BG insurance are mixed, with some customers expressing satisfaction with their services, while others have reported negative experiences.

Poor Service and Mistakes

Some customers have reported poor service, including sloppy and uninterested staff, mistakes on policies, and unresponsive complaints teams. These issues have led to frustration and dissatisfaction among customers.

Expensive Fees and Charges

Several customers have complained about expensive fees and charges, including high modification fees and extortionate amendment fees. These charges have added to the overall negative experience of some customers.

Communication Issues

Communication issues have also been reported, including unreturned calls and emails, and difficulties in obtaining policy documentation and confirmation.

Positive Experiences

On the other hand, some customers have reported positive experiences with BG insurance, including easy renewal processes, good communication, and competitive pricing.

Customer Service

Customer service is a major area of concern, with some customers reporting patient and efficient service, while others have experienced poor service and unresponsive staff.