A broker that works for you! Trusted since 1997
At Impact Insurance Services (Bolton) Limited, we pride ourselves on providing tailored insurance solutions for both commercial and private clients. With over 20 years of experience, we have established ourselves as a reputable and trustworthy insurance brokerage, catering to the diverse needs of our customers.
Our Services
Our comprehensive range of insurance services includes:
Commercial Insurance
- Commercial Vehicle Insurance
- HGV and Haulage Insurance
- Motor Fleet Insurance
- Property Specialist Insurance
- Motor Trade Insurance
- Liability Insurance
Private Insurance
- Car Insurance
- Home Insurance
- Travel Insurance
- Temporary Car/Van Insurance
Why Choose Us?
Our dedicated team of experienced staff is committed to providing exceptional service, ensuring that your needs are met at the right price. We are not just a faceless broker or call centre - our friendly and approachable team is always available to assist you with any queries or concerns.
What Our Customers Say
"We have been with Impact Insurance for over 5 years, and we couldn't be happier. The team is always friendly and helpful, and they have a really welcoming atmosphere. We highly recommend them." - Kate, via Google Reviews
"The service from Impact Insurance was excellent. Sam was always available to answer my questions and explain everything in detail. We will definitely be using them again in the future." - Karen, via Google Reviews
Get a Quote
Need a quote? You can get a quote online or visit us in person. Our experienced team is always available to discuss your insurance needs and provide a tailored solution.
Company Information
Impact Insurance Services (Bolton) Limited is authorised and regulated by the Financial Conduct Authority. Our company number is 304613, and our registered address is 67 Chorley Old Road, Bolton BL1 3AJ.
Duty of Disclosure
It is your duty to provide accurate and honest information to us and our insurers when applying for or amending your insurance policy. Failure to do so may result in your policy being cancelled or your claim being denied.
Overall Experience
The reviews highlight a mixed bag of experiences with Impact Insurance. While some customers have had an excellent experience, others have faced issues with customer service, quote responses, and claims handling.
Customer Service
Some customers have praised the friendly and professional service provided by the team, particularly David, Sam, and Connor. They have been commended for their helpfulness, explanations, and willingness to go the extra mile to ensure customers get the right cover. However, others have expressed frustration with the lengthy automation process on the phone and lack of follow-up on quotes.
Claims Handling
One reviewer had a negative experience with claims handling, stating that the company was unhelpful and didn't inform them about a large claim against them. This has led to a loss of trust and a warning to others not to use their services.
Positive Aspects
Many customers have appreciated the competitive pricing, detailed explanations, and personalized service provided by the team. Some have also commended the company's ability to save them money on their insurance premiums.
