Protecting the things you care for most
James Insurance Brokers is a team of experienced general insurance brokers covering both personal and commercial insurance advice and products. Our friendly approach to service sets us apart from the large insurance companies. We take the time to understand you and your particular requirements, whether you're a business owner or an individual.
Our Service
At James Insurance, we offer a personal service that is unmatched by larger insurance companies. We have a large and varied customer base, and we offer generous discounts to customers who have multiple policies with us - personal, commercial or a combination of both. Our staff is based in Surrey, and we're available to advise and help by telephone or email, with no automated call systems. We're experienced, established, and fully qualified, with over 100 man years combined insurance broking experience between us.
Our Expertise
We know the insurance market and where to place risks, for the best cover at the most competitive price. All of our broking staff have minimum Cert CII qualification - a well-recognised, industry-specific qualification. We don't just provide cover but also free, expert advice on all insurance matters. We have access to specialist products that you may otherwise struggle to source. Our service is genuinely valued by our customers, and we're proud of our high client retention rate.
Our Insurance Services
We offer a range of insurance services, including Motor Insurance, Household Insurance, Business Insurance, Construction Insurance, and Fleet Insurance. Our experienced advisors will work with you to understand your specific requirements and provide tailored solutions to protect against any possible outcomes.
Our Values
At James Insurance, we're committed to providing a premium customer service that ensures all customers are provided with solutions to protect against any possible outcomes. We're dedicated to delivering a personal service that is unparalleled in the industry.
Overview
The reviews are overwhelmingly positive, with 24 reviewers giving 5-star ratings and only 1 reviewer giving a 1-star rating. The positive reviews praise the excellent service, professionalism, and responsiveness of James Insurance.
Positive Reviews
- Excellent Service: Many reviewers praised the excellent service provided by James Insurance, citing their helpfulness, knowledge, and professionalism.
- Friendly and Personalized: Reviewers appreciated the friendly and personalized service, feeling valued as customers.
- Highly Recommended: Many reviewers highly recommended James Insurance to others, citing their positive experiences.
- Competitive Pricing: Some reviewers mentioned the competitive pricing offered by James Insurance.
Negative Review
- Poor Claims Handling: The lone 1-star reviewer expressed dissatisfaction with the handling of their claim, feeling ignored and dismissed after leaving James Insurance.
