"Treating Customers Fairly" since 2000
Devon Direct Insurance Services Ltd is a dedicated insurance broker based in the UK, authorised and regulated by the Financial Conduct Authority (FCA). We specialize in providing comprehensive and affordable insurance solutions to a diverse range of individuals and businesses. With over years of experience in the industry, we understand the importance of finding the right coverage for your specific needs.
Our Expertise and Services
Our team of experienced professionals offers tailored advice and assistance across a wide array of insurance products. We provide comprehensive coverage for:
For Landlords
- UK Landlord Insurance: Comprehensive coverage for your rental property, including buildings, contents, and loss of rental income.
For Vacation Home Owners
- European Holiday Home Insurance: Protection for your holiday home against unexpected events like accidental damage, loss of rent, and legal liability.
- UK Holiday Home Insurance: Specific coverage for UK-based holiday homes.
For Your Personal Needs
- Private Home Insurance: Comprehensive protection for your main residence.
- Private Motor Insurance: Comprehensive cover for your cars, motorbikes, and vans, including optional DR10 driver options.
For Your Business
- Commercial Business Insurance: Comprehensive plans to safeguard your business from financial losses due to accidents, illnesses, or other unforeseen events.
- Fleet Vehicle Insurance: Coverage for your entire fleet of vehicles, ensuring continuity and financial protection.
Our Values and Commitment
At Devon Direct, we prioritize transparency and customer satisfaction. We are committed to:
- Providing clear and concise information about our products and services.
- Ensuring that our policies meet your individual needs and requirements.
- Encouraging open communication and actively addressing any concerns.
- Offering a formal complaints procedure to address any dissatisfaction promptly and efficiently.
Partnering with You
We believe in building strong relationships with our clients. We encourage you to share your needs and concerns with us, so we can find the perfect solution to protect what matters most.
Superb Customer Service
The reviewers have left glowing feedback about their experience with Devon Direct, praising the excellent customer service they received from the team. Many reviewers have mentioned being impressed with the friendly, professional, and thorough service provided by Hannah, Wayne, Mark, and Adrian. They found the process to be efficient and reliable, with staff being transparent, trustworthy, and knowledgeable.
Additional Praise
The reviewers have also appreciated the personalized service and the fact that they were able to speak to a real person when contacting the company. Some reviewers have mentioned specific staff members, such as Hannah, who arranged unoccupied home insurance for their house purchase, and Mark, who was helpful and transparent in his dealings with them.
Excellent Prices
Several reviewers have mentioned that they received excellent prices for their insurance policies, with some even noting that they were able to find better deals with Devon Direct compared to other companies.
No Criticisms
There do not appear to be any criticisms or negative comments from the reviewers, indicating a high level of satisfaction with the service provided by Devon Direct.
