Helping you find the perfect policy, one quote at a time.
Onequote Direct, a part of Europa Group, has been a leading provider of car, home, and van insurance solutions since 2005. Our journey began with MotorCycle Direct, a bike and scooter insurance specialist, established in 1997. Over the years, we have expanded our offerings and today, we cater to a wide range of insurance needs for the general public, insurance brokers, insurance companies, and affinity partners.
At Onequote Direct, we pride ourselves on our diverse range of insurers that enable us to offer an array of car insurance solutions tailored to suit a wide range of needs. We understand that each customer is unique, and so are their insurance requirements. That's why we provide customisable policies, allowing our customers to add optional extras to tailor their policies further.
Our Services
As an appointed representative of Europa Group Limited, authorised and regulated by the Financial Conduct Authority, we offer a comprehensive range of insurance services. Our offerings include third-party administration, insurance broking, underwriting, business insights, and wholesaling of bespoke products. We manage over 366,808 insurance policies and employ more than 500 staff at our purpose-built North Bristol offices.
Our experienced teams are equipped to adapt a wide range of business models to suit individual circumstances. We have a proven track record of delivering solutions in a timely and profitable manner. Our financial strength and independence provide our customers and business partners with the security they need in an uncertain financial world.
Car Insurance
At Onequote Direct, we offer a variety of car insurance solutions designed to meet a wide range of needs. Our policies come with a range of additional cover designed to run alongside them, ensuring our customers have tailored insurance cover that suits them.
We understand that making a claim can be a stressful experience. That's why we've made our claims process as straightforward as possible. For full details on our claims process, click here.
Fees & Charges
Our fees are straightforward and easy to understand. We believe in transparency, so our customers can decide whether our insurance services are right for them. For more information on our fees and charges, click here.
Why Choose Onequote Direct?
Choosing Onequote Direct means choosing a company that works with a diverse range of insurers to offer a variety of car insurance solutions to suit a wide range of needs. Our customers can tailor their policies further to suit their specific insurance needs by adding any of our optional extras.
At Onequote Direct, we are committed to providing excellent customer service. We have a team of dedicated professionals who are always ready to assist our customers with their insurance needs. Our customers' satisfaction is our top priority, and we strive to provide them with the best possible service.
Professionalism and Customer Service Issues
OneQuote Direct has been criticized by several customers for their poor professionalism and customer service. The company has been accused of canceling insurance policies without warning, leaving customers without coverage. This has resulted in stress and financial losses for the customers. Additionally, some customers have reported difficulty in getting in touch with the company's staff, with the online chat function failing to work and the phone number being expensive.
High Insurance Quotes and Lack of Competitive Coverage
Some customers have also expressed frustration with the company's insurance quotes, which they deem to be excessive and uncompetitive. One customer even mentioned a quote of 7,007.39 for a 1,300 car, which is significantly higher than other companies.
Positive Feedback
Despite the numerous criticisms, one customer has praised the company's staff, describing them as "very helpful" and the prices as "fair".
Negative Feedback
The majority of customers, however, have expressed dissatisfaction with their experience with OneQuote Direct. They have described the company as "the worst insurance company" and have reported difficulty in resolving claims, with customers being passed from one third party to another.
Be the first to review One Quote Direct.
Write a Review
