Experts in Legal Expenses Insurance: Protecting You and Your Business
Switched On Insurance is a trusted provider of flexible and affordable gadget and travel insurance. We understand the importance of our customers' technological devices and travel plans, which is why we offer comprehensive and reliable protection against the unexpected.
Our Mission
Our mission is to provide accessible and accessible insurance solutions that empower our customers to embrace technology and travel with complete peace of mind. We prioritize transparency, simplicity, and efficiency in every aspect of our services.
Gadget Insurance
- Comprehensive cover for mobile phones, tablets, laptops, cameras, and other gadgets.
- Unlimited claims with like-for-like replacements or repairs.
- Repair options at trusted partner locations like Apple Genius Bars and Samsung stores.
- Flexible payment plans and no commitment required.
Travel Insurance
- Protection against unforeseen circumstances during your travels, including medical emergencies, travel disruptions, lost luggage, and more.
- Comprehensive cover for single trips, annual trips, and backpacking adventures.
- Coverage for COVID-19 as standard.
Why Choose Switched On Insurance?
- Award-winning coverage: We are proud to be recognized for our exceptional customer service and innovative policies.
- Simple online claims: Submit a claim easily through our streamlined online portal.
- Fast response times: Our dedicated team is available 24/7 to address your needs promptly.
- Competitive pricing: We believe insurance should be accessible and affordable.
Join the thousands of satisfied customers who have trusted Switched On Insurance to protect what matters most. Get a free quote today and discover the peace of mind you deserve!
Overall Experience
The majority of reviewers have had a negative experience with the insurance company, citing unprofessional and unethical behavior, difficulty with claims processing, and poor communication.
Claims Processing
Reviewers have reported issues with the claims process, including requests for unnecessary information and discrepancies between the policy terms and the actual payout amount. In one instance, a reviewer was told that they would only be covered for the original purchase price of the gadget, rather than the agreed upon "like for like" replacement value.
Communication
Several reviewers have commented on the poor communication and response time from the company. One reviewer mentioned that they had many queries go unanswered, and that the customer service via email was particularly poor.
Customer Service
The company's customer service has been criticized for being unhelpful and unresponsive. One reviewer felt that the company only cared about their own profits and did not value their customers.
Positive Experiences
However, one reviewer did have a positive experience with the company, reporting that their phone was repaired and returned to them within a week.
