Protecting what matters to you
At Select & Protect, we are committed to providing our customers with high-quality insurance products that meet their individual needs. With over 30 years of experience in the industry, we have established a reputation for delivering personalized service and tailored solutions to our customers.
Travel Insurance
Our travel insurance policies are designed to provide our customers with peace of mind when they travel. Whether you're taking a single trip or multiple trips throughout the year, we offer a range of policies to suit your needs. Our policies cover a wide range of activities and sports, including winter sports, golf, and cricket. We also offer additional cover options, such as cruise cover and pre-existing medical conditions.
Our travel insurance policies are designed to provide comprehensive coverage, including:
- Medical expenses and repatriation
- Cancellation or curtailment of travel
- Delayed or missed departures
- Loss or theft of luggage and personal belongings
- Hijacking or kidnapping
Home Insurance
Our home insurance policies are designed to provide our customers with financial protection against the unexpected. Our policies are underwritten by a panel of insurers, including Aviva, Covea Insurance, and RSA. We offer a range of covers, including buildings and contents insurance, as well as additional covers such as home emergency assistance and family legal protection.
Our home insurance policies provide coverage against a range of perils, including:
- Fire, accidental damage, and theft
- Flood, storm damage, and subsidence
- Burst pipes and leaky roofs
- Electrical and gas explosions
Tips & Advice
At Select & Protect, we understand that the world of insurance can be complex and overwhelming. That's why we're committed to providing our customers with practical tips and advice to help them navigate the insurance industry. Our tips and advice sections cover a range of topics, including travel, property, and family protection.
Whether you're looking for information on how to protect your home or your family, or simply need help navigating the complexities of insurance, we're here to assist you every step of the way.
Poor Customer Service and Unreliable Claims Process
Many customers have expressed disappointment with the service provided by Select & Protect Insurance. Several reviewers have reported difficulty in canceling policies, with some claiming that their emails were ignored. The company's claims process has also been criticized, with some customers experiencing lengthy delays and frustration when attempting to make claims.
Lack of Recognition for Loyal Customers and Expensive Policy Upgrades
One reviewer feels that the company fails to recognize loyal customers, while another has seen significant increases in policy costs over the years. This lack of loyalty and transparency in policy pricing has left customers feeling frustrated and disenchanted.
Technical Issues with Online Claims Form and Phone Support
Some reviewers have encountered issues when attempting to submit claims online, with problems logging in and incorrect password requirements reported. Phone support has also been slow to respond, with lengthy wait times and unhelpful customer representatives.
Inconsistent and Unfair Treatment of Customers
Several reviewers have reported inconsistent treatment from the company, with some claims being declined and others accepted without issue. This lack of fairness and transparency has led to feelings of frustration and mistrust among customers.
