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S Rankin & Co is a family-run insurance broker based in Lisburn, Northern Ireland, with a rich history that dates back over 80 years. Established in 1931, our business has been built on a foundation of customer-centricity, teamwork, and a commitment to providing exceptional service.
Our Core Values
At S Rankin & Co, we pride ourselves on our core values, which have remained unchanged since our inception. We believe in building strong relationships with our clients, insurance providers, and third-party partners to deliver a comprehensive insurance solution that meets their specific needs. Our dedicated team is passionate about providing personalized services, competitive pricing, and prompt claims settlement. We understand the importance of having a dedicated point of contact and a personal touch in the insurance business.
Our Services
Our insurance services are designed to cater to the diverse needs of our clients. We offer a wide range of products and coverage options, including Commercial Motor Haulage Insurance, Motor Fleet Insurance, Driving Instructors Insurance, Couriers Insurance, Own Goods Insurance, Van Insurance, Business Insurance, Liability Insurance, Goods-In-Transit Insurance, Property Insurance, Shop / Office Insurance, Construction Insurance, Pubs / Clubs Insurance, Event Cover Insurance, Professional Indemnity Insurance, Property Owners Insurance, Personal Insurance, Private Car Insurance, Provisional Driver Insurance, Home Insurance, Travel Insurance, Property Owners Insurance, and Landlords Insurance.
Why Choose Us
At S Rankin & Co, we differentiate ourselves from the impersonal call centre experience by offering a personalized and dedicated service. Our team is committed to providing a first-class service to each of our clients, ensuring that their insurance needs are met with competence and professionalism. Our goal is to offer competitive pricing and a personalized service that sets us apart from the rest.
Contact Us
If you are looking for a trusted insurance broker who can provide a comprehensive range of insurance solutions, look no further than S Rankin & Co. For more information about our services or to get in touch with a member of our team, please do not hesitate to give us a call or drop us an email using the contact information below.
Overall Experience
The overall experience with S Rankin Insurance Company has been overwhelmingly negative. Many reviewers have reported a lack of professionalism, poor communication, and a sense of corruption.
Shady Business Practices
The company has been accused of being "hand in hand" with fraudsters and transport companies that steal goods. Reviewers have reported that the company ignores complaints and does not take action to resolve issues. In some cases, the company has even been accused of colluding with transport companies to cover up theft.
Poor Customer Service
Reviewers have also reported poor customer service, including unresponsive staff and unhelpful phone calls. One reviewer mentioned that the staff was "cheeky and unwelcoming", and another reviewer reported that the company's old-fashioned manner of business made them uncomfortable.
Lack of Action
Many reviewers have reported that the company has taken no action to resolve their issues. In some cases, the company has even been accused of ignoring emails and refusing to provide case numbers.
Conclusion
Overall, the reviews suggest that S Rankin Insurance Company is a company to be avoided. The company's shady business practices, poor customer service, and lack of action have resulted in a reputation that is best described as appalling.
