Protecting Your World, One Policy at a Time.
At Websters Insurance, we pride ourselves on being a family-owned and run independent insurance brokerage that has been serving our clients since 1954. We take great pride in our ability to provide specialist, impartial advice on both personal and commercial insurance products, ensuring that our clients receive the best possible coverage for their unique needs.
Our Expertise
With direct agencies with many leading insurers, we have access to a wide range of specialist schemes, allowing us to source the best deal available for our clients. Our team of fully trained experts is dedicated to providing personalized service, taking the time to understand our clients' requirements and providing tailored solutions to meet their needs. We offer a comprehensive range of insurance products, including car, commercial vehicle, motor fleet, motor trade, combined household, travel, liability, property owners, blocks of flats, shop, office, tradesman, business combined, professional indemnity, directors & officers, surgeries, restaurants, and pubs/wine bars insurance.
Why Choose Us?
We believe that our independence sets us apart from other insurance brokers. As we are not restricted to placing business through certain insurers, we are able to source the best deal available for our clients, both at inception and renewal date. We take a proactive approach, making it easy for our clients to obtain the coverage they need. We are more than happy to review our clients' existing policies, identifying areas where cover improvements can be made and offering wider coverage at competitive premiums.
Claims and Finance
In the unfortunate event of needing to make a claim, our in-house claims department is always available to guide our clients through each step of the process. Additionally, premium finance is available for the majority of policies, providing our clients with flexibility and convenience.
Get in Touch
We invite you to experience the Websters Insurance difference. With our personalized service and expert advice, we are confident that we can provide the tailored solutions you need. Why not give us a try?
Poor Customer Service Experience
The reviewer, Hasan Ismail, had a disappointing encounter with the insurance company. He rang around 1645 to inquire about a motor insurance quotation and provided his postcode, BB1. However, the agent seemed uninterested and dismissive, stating that the cost would be around 900 and that they might not be able to provide a quote. The agent even suggested that they don't bother with local people due to the postcode. Hasan felt that the agent was eager to end the call and did not want to serve the local community.
Lack of Interest in Local Customers
Hasan was particularly disappointed since he had contacted the insurance company because they were local. He felt that they didn't care about serving the local community and instead tried to discourage him from pursuing a quote. His experience left a sour taste, and he advises others in the local area to avoid contacting the company.
