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Protecting Your World, One Policy at a Time.

Welcome to Hayes Parsons Insurance Brokers, one of the South West's largest independent insurance brokers. Our team of insurance professionals, many with sector-specific expertise, provide bespoke insurance and risk management advice to individuals, families, and businesses across a range of industries. We pride ourselves on our bold and modern approach to insurance and risk management, taking the time to understand the unique needs of each client and providing tailored solutions that meet their specific requirements.

Our Services

At Hayes Parsons Insurance Brokers, we offer a comprehensive range of insurance and risk management services designed to meet the diverse needs of our clients. From essential commercial insurance policies for businesses to bespoke insurances for individuals and families, we have the expertise and experience to provide the right level of insurance and risk management advice.

Our specialist areas of expertise include Marine, Education, Property & Construction, Technology, Life Science & Biomedical, Visitor Attractions & Heritage, Charities & Not For Profit, Essential SME, and Private Client insurance. We also offer a range of additional services, including risk management, claims support, and apprenticeships, ensuring that our clients receive a comprehensive and integrated service.

Meet the Team

Our team of insurance professionals is dedicated to providing exceptional service and expert advice to our clients. With years of experience and in-depth knowledge of the insurance industry, our team is committed to delivering personalized solutions that meet the unique needs of each client. Whether you're a business owner, individual, or family, our team is here to help you navigate the complex world of insurance and risk management.

What Our Clients Say

Don't just take our word for it! Our clients have spoken, and we're proud to share their testimonials with you. From excellent service and competitive quotes to bespoke insurance solutions and exceptional claims support, our clients appreciate the personalized service and expert advice they receive from our team.

Get in Touch

If you're looking for a bold and modern approach to insurance and risk management, get in touch with us today. Whether you're a business owner, individual, or family, we're here to help you navigate the complex world of insurance and risk management. Contact us to discuss your insurance needs and let us provide you with the right level of insurance and risk management advice.

Reviews (26)
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Positive: Excellent customer service, competitive prices, and knowledgeable staff.
Negative: Poor customer service, stalling on claims, and threatening behavior.

Overall Experience

The reviews are generally positive, with many customers praising Hayes Parsons for their excellent service, competitive prices, and knowledgeable staff.

Positive Feedback

  • Great Price and Good Service: Several reviewers praised Hayes Parsons for their affordable prices and excellent service.
  • Knowledgeable and Responsive Staff: Many customers appreciated the expertise and responsiveness of the staff, including Mark, Jackie, Guy, Ryan, and John.
  • Professional and Supportive: Reviewers described Hayes Parsons as a reliable and supportive business that provides a single point of contact and consistent communication.

Negative Feedback

  • Poor Customer Service: One reviewer had a negative experience with a male operator in London, who was aggressive and argumentative.
  • Stalling on Claims: Another reviewer was unhappy with the company's subsidiary, Admiral Marine, for stalling on paying a claim.
  • Threatening Behavior: The same reviewer felt bullied by the company's solicitors, who threatened legal action over a negative review.

Mixed Reviews

  • Varied Customer Service: One reviewer had a mixed experience, praising the company's service overall but having a bad encounter with a particular operator.