Protect your world. Beyond Doubt.
Welcome to Trade Direct Insurance, a company with over 40 years of experience in providing specialist insurance coverage for a wide range of trades. We are dedicated to helping you find the right insurance coverage for your specific needs, ensuring that you are protected for all eventualities. Our expertise and extensive knowledge of the industry have made us the reliable choice for thousands of customers.
At Trade Direct Insurance, we understand that each trade has its own unique insurance requirements, which is why we cover over 70 recognised trades. We are committed to providing straightforward and quick coverage, taking less than five minutes for a quote and cover. Our mission is to make the process of obtaining insurance as simple and stress-free as possible.
Our Services
We specialise in helping you get the right insurance coverage for your specific trade. Our services include:
- Public liability insurance with cover of up to 10 million available
- Professional Indemnity cover (up to 100,000)
- Financial Loss cover (up to 100,000)
- Accidental Death cover
- First 1,000 of Tools cover (can be increased to 15,000)
- Personal Accident cover
- Optional extensions
- Option to pay in monthly instalments
We cover a wide range of trades, including plumbers, builders, heating and gas engineers, electricians, painters and decorators, and many more. We are committed to providing coverage for multiple trades, and our public liability insurance is available for up to 10 million.
At Trade Direct Insurance, we are proud to be backed by Zurich, who pay 99% of claims. We are also rated as a Platinum Trusted Service by Feefo, reflecting our commitment to providing excellent service to our customers. Our UK-based telephone support team is available to provide expert support on your cover, ensuring that you have peace of mind that you're covered for all eventualities.
Our Customers
We cover a wide range of businesses, from sole traders and partnerships to limited companies and limited liability partnerships. We can provide coverage for businesses with up to 15 employees and with a turnover of up to 3 million. We cover a wide range of trades, and our expertise and experience make us the go-to choice for many tradesmen and women.
Why Choose Us?
At Trade Direct Insurance, we are committed to providing excellent service and value for money. Our core values include:
- Expertise and experience: With over 40 years of experience in the industry, we have the expertise and knowledge to provide the right coverage for your specific needs.
- Customer-focused: We are committed to providing excellent customer service, with a UK-based telephone support team available to answer any questions and provide expert support on your cover.
- Wide range of coverage: We offer a wide range of coverage options, including public liability insurance, professional indemnity insurance, financial loss cover, and many more.
- Quick and easy: We make the process of obtaining insurance as simple and stress-free as possible, with a quick and easy quote and cover process.
- Trusted and reliable: We are backed by Zurich, who pay 99% of claims, and are rated as a Platinum Trusted Service by Feefo.
At Trade Direct Insurance, we are dedicated to providing the right coverage for your specific trade, giving you peace of mind that you're covered for all eventualities.
Overall Experience
The reviews indicate a mixed bag of experiences with Trade Direct Insurance. While many customers have reported positive interactions with the company, some have expressed dissatisfaction with certain aspects of their service.
Positive Aspects
Many customers have praised the company's ease of use, citing quick and easy online instructions and seamless payment processes. The staff have been consistently described as friendly, helpful, and efficient. Several customers have mentioned specific staff members, such as Leigh, who have gone above and beyond to provide excellent service. The company's competitive pricing and comprehensive policy coverage have also been highlighted as positives.
Negative Aspects
However, some customers have reported negative experiences, including issues with the service fee, which they claim is not clearly explained in the terms and conditions. One customer had a bad experience with the claims process, stating that the company did not pay out despite having taken out loss of earnings cover. Another customer was unhappy with the hard credit search performed by the company, which affected their credit score. Some customers have also reported poor communication and lack of empathy from the company, particularly in regards to claims processing.
