Protecting the things that matter most, on the road and at home.
The RAC has been a trusted partner for motorists for over 125 years. Today, we offer a comprehensive range of services and products designed to make your life on the road easier, safer, and more enjoyable.
Roadside Assistance & Recovery
Our renowned breakdown cover provides comprehensive assistance for all your motoring needs. From flat tires and empty fuel tanks to mechanical problems and vehicle lockouts, our highly trained technicians will be there to help you quickly and efficiently.
Vehicle Care & Repair
With RAC Mobile Mechanics, you can receive professional car servicing and repairs right at your location. Our qualified mechanics are equipped to handle a wide range of issues, from routine maintenance to complex repairs.
Insurance & Protection
Get tailored car insurance plans designed to meet your individual needs and budget. We offer comprehensive cover, competitive prices, and a seamless online quote and claims process.
Additional Services & Features
Stay informed with our comprehensive news & advice section, where you'll find helpful guides, tips, and information on all things automotive. Our mobile app offers a convenient way to manage your membership, log breakdowns, find the cheapest fuel, and access a wealth of information at your fingertips.
Our Commitment
At the RAC, we pride ourselves on delivering exceptional customer service, reliable assistance, and competitive prices. We are committed to helping our members get the most out of their motoring experience and ensuring a smooth and enjoyable journey.
General Experience and Service
The majority of reviewers expressed dissatisfaction with the RAC's service, citing poor experiences with battery replacement, breakdown assistance, and insurance renewals.
Insurance Issues
Several reviewers reported issues with insurance premiums, including sudden and unexplained increases, lack of communication, and questionable renewal practices.
Breakdown Assistance
Reviewers experienced long wait times, failed rescue attempts, and poor communication from the RAC's breakdown assistance team. Some were left stranded for extended periods, while others reported damaged vehicles due to the RAC's contractors.
Customer Service
The RAC's customer service was widely criticized for being unhelpful, unapologetic, and uncaring. Reviewers reported feeling ignored, dismissed, or misled by the company's representatives.
Office and Facilities
One reviewer praised the RAC's Bristol office, describing it as an impressive and modern space with a friendly work environment.
