Protecting Your Property, Protecting Your Future
At smei, our mission is to provide small businesses with tailored insurance solutions that cater to their unique needs. With a dedicated team of insurance experts, we strive to deliver high-quality insurance quotes at competitive prices, ensuring our clients have the right cover to protect their business.
Our Services
We understand that every business is different, which is why we offer a range of insurance covers that can be tailored to meet the specific needs of your business. Our insurance products include:
- Business Buildings and Contents Insurance
- Business Equipment Insurance
- Employers Liability Insurance
- Personal Accident Insurance
- Product Liability Insurance
- Professional Indemnity Insurance
- Public Liability Insurance
We also offer specialized insurance covers for various industries, including:
- Hospitality: Food and Drink Insurance, Bar and Wine Bar Insurance, Cafe Insurance, Catering Insurance, and more
- Hair and Beauty: Hair and Beauty Insurance, Aesthetics Insurance, Barbers Insurance, Beauty and Beauticians Insurance, and more
- Shop and Retail: Shop and Retail Insurance, Amusement Arcade Insurance, Bakery Insurance, Bicycle Mechanic Insurance, and more
Our Values
At smei, we pride ourselves on our commitment to delivering exceptional customer service, ensuring that our clients receive the highest level of care and attention. We believe in building long-term relationships with our clients, which is why we strive to provide personalized insurance solutions that meet their unique needs.
Our Customers
Don't just take our word for it! Our customers rave about our services, with 91% of them recommending our service. Here's what one of our satisfied customers has to say: "smei is always best. We have more than 10 hair salons and they never forget the renewal time, never renew the policy without asking, customer service always polite and solve any problems quickly. Also, I can see all of my policies on their portal, no waste of paper, everything online. Thank you, smei!" - Rana Dincer
General Feedback
The reviews provide a mixed bag of opinions about SME Insurance Services. While some customers have had positive experiences, others have expressed frustration and disappointment.
Positive Experiences
Some customers have praised SME Insurance Services for their helpful and knowledgeable team, competitive quotes, and good service. They have also appreciated the company's ability to cater to specialist small business insurance needs.
Negative Experiences
On the other hand, several customers have expressed frustration with the company's customer service, citing issues with claiming, renewals, and cancellations. Some have reported difficulties in getting through to the company, while others have experienced pushy sales tactics. A few have even reported being misled about policy details or having claims rejected due to supposedly undervalued policies.
Common Issues
Some common issues that customers have faced include:
- Difficulty in getting through to the company or getting a response to queries
- Pushy sales tactics and cold calling
- Misleading or unclear policy details
- Issues with claims and payouts, including undervalued policies
- Poor customer service and communication