Insurance with a difference
At Peter Best Insurance Services, we're committed to providing our clients with the highest level of service, expertise, and value. As one of the UK's leading independent insurance brokers, we've built a reputation on our passion for delivering exceptional insurance solutions that cater to the unique needs of our clients.
Our Story
Established in 1985 by Peter and Marian Best, our company was founded on a simple yet powerful principle: to provide exceptional insurance services to classic car enthusiasts. As classic car owners themselves, Peter and Marian understood the importance of tailored insurance policies that truly understood the needs of classic car owners. Over the years, we've expanded our services to cater to a wide range of insurance needs, from motor insurance to home insurance, commercial insurance, and more.
Our Mission
Our mission is to provide innovative, competitive, and comprehensive insurance solutions that exceed our clients' expectations. We're committed to delivering exceptional service, expert advice, and unparalleled value to our clients. Our team of dedicated professionals is passionate about understanding the unique needs of our clients and delivering tailored insurance solutions that meet their specific requirements.
Our Services
We offer a comprehensive range of insurance services, including:
- Motor Insurance: From classic car insurance to multi-car insurance, motorcycle insurance, and van insurance, we've got you covered.
- Home Insurance: Our home insurance policies cater to a wide range of needs, from high-value homes to agreed-value insurance.
- Commercial Insurance: We provide tailored commercial insurance solutions for businesses of all sizes.
- Leisure Travel Insurance: Our motorhome insurance, campervan insurance, and touring caravan insurance policies are designed to provide you with peace of mind on the open road.
Why Choose Us
At Peter Best Insurance Services, we're different. We're enthusiasts, just like you. We understand the importance of exceptional service, expert advice, and competitive premiums. Our team of dedicated professionals is committed to delivering unparalleled value to our clients. Whether you're looking for insurance for your home, car, motorcycle, or business, we've got you covered.
Positive Experiences
Some customers have reported having positive experiences with Peter Best Insurance. These experiences include prompt and helpful customer service, competitive prices, and a smooth claims process.
Negative Experiences
However, many customers have reported negative experiences with Peter Best Insurance. Common complaints include:
Difficulty with Cancellation and Refunds
Several customers have reported issues with cancelling their policies and receiving refunds. Some have been charged additional fees, while others have had difficulty getting their refunds processed.
Poor Customer Service
Many customers have reported poor customer service, including long wait times, unhelpful representatives, and failure to follow up on promises.
Misleading or Deceptive Practices
Some customers have reported feeling misled or deceived by Peter Best Insurance's practices, including being charged extra for services they did not request or being told they needed to pay more for their policy.
Technical Issues
A few customers have reported technical issues with Peter Best Insurance's system, including difficulties with tracking devices and listing classic vehicles.
Lack of Transparency
Some customers have reported feeling that Peter Best Insurance lacks transparency in their policies and practices, including hidden fees and unclear terms.
