Your Partner in Insuring Your Future
At H&R Insurance, we are proud to be Aberdeen's only remaining locally established independent insurance broker. Our family-run business has been serving our customers since 1972, and our commitment to unrivalled customer care has remained unwavering throughout our history. Our aim is to provide a personal and professional service that exceeds our customers' expectations.
Our Services
We are proud to offer a wide range of insurance services, designed to cater to the unique needs of our clients. Whether you are a commercial business, a sole trader, or an individual, we have the expertise and knowledge to provide you with the right insurance cover.
Our commercial insurance services cover all business sectors, from long-established companies to start-ups and sole traders. We understand the importance of ensuring your business is protected against unexpected events, and our expert team will work with you to develop a tailored insurance strategy that meets your specific needs.
We also offer a range of insurance solutions for individuals, including car insurance, motorcycle insurance, taxi insurance, buildings and contents insurance, and more. Whether you are looking for insurance for your first home or dream home, our team of experienced staff will work with you to provide a tailored solution that meets your unique requirements.
Why Choose H&R Insurance?
We believe that building lasting relationships with our clients is essential, and our team is dedicated to providing a genuinely caring and professional service. We understand that every client is unique, and we take the time to listen to their needs and concerns. Our expert staff are highly trained and experienced, and we are proud to be part of the Willis Towers Watson Commercial Network, giving us access to a network of brokers throughout the world.
In-House Claims Team
In the event of a claim, our in-house local claims team is here to support you every step of the way. We understand that making a claim can be a stressful and overwhelming experience, and we are committed to providing a prompt and efficient service that helps you get back to normal as quickly as possible.
Testimonials
Our clients are at the heart of everything we do, and we are proud of the positive feedback we have received from them. Here are just a few testimonials from our satisfied clients:
"I have been happy with your professional and polite approach towards me as a customer." - D Clements
"I had a devastating fire at my business and the team at H&R Insurance were fantastic. They were supportive and helpful from start to finish." - Graeme Winram, Director of Lethenty Cabinetmakers Ltd
"I was struggling to find the right insurance cover for my business, but the team at H&R Insurance worked with me to develop a tailored solution that met my needs. I'm grateful for their expertise and advice." - Athol Strachan, Director of Autospray, Campbell & Sellar and Glentanar Bar
Overview
The reviews for H&R Insurance are mixed, with some reviewers having excellent experiences and others having negative ones. The company's efficiency, professionalism, and value for money are highlighted by several reviewers, while others have issues with the cancellation policy and staff helpfulness.
Positive Reviews
Many reviewers have praised H&R Insurance for their excellent service, with staff being described as polite, attentive, and helpful. The company's policy is deemed to be good value for money, and several reviewers have continued to use the company year after year. Reviewers have appreciated the professional and efficient service, as well as the pleasant staff who answer queries in a helpful manner.
Negative Reviews
On the other hand, some reviewers have had a poor experience with H&R Insurance. One reviewer reported difficulty in claiming and not claiming, stating that the staff were unhelpful and that the company's approach was detrimental to their business as a taxi driver. Another reviewer was unhappy with the company's cancellation policy, stating that they received only a small portion of the money owed to them.
Conclusion
Overall, the reviews for H&R Insurance are divided, with some reviewers having positive experiences and others having negative ones. While some reviewers appreciate the company's efficiency and value for money, others have issues with the cancellation policy and staff helpfulness.
