Protecting Your Home on Wheels, So You Can Focus on the Journey
At Comfort Insurance, we're a family-run business that's passionate about providing specialist insurance solutions for motorhome and campervan enthusiasts. With over 40 years of experience in the industry, we pride ourselves on being experts in motorhome insurance, campervan insurance, and hire insurance.
Our Story
Our journey began with a simple goal: to provide comprehensive and affordable insurance solutions for motorhome and campervan owners. Over the years, we've built a reputation for excellence, earning the trust of our customers and partners alike. Our partnership with Aviva, one of the UK's largest insurers, allows us to offer tailored policies that cater to the unique needs of motorhome and campervan owners.
Our Services
We offer a range of insurance products designed to provide peace of mind for motorhome and campervan owners. Our motorhome insurance policies are tailored to meet the unique needs of motorhome owners, providing comprehensive cover for both the vehicle and its contents. Our campervan insurance policies are designed to provide essential cover for campervan owners, with options to tailor your policy to suit your lifestyle. We also offer hire insurance for those who want to borrow or hire a motorhome or campervan.
What Makes Us Different
At Comfort Insurance, we're committed to providing friendly and knowledgeable service to our clients. Our UK-based call center is staffed by experienced professionals who understand the needs of motorhome and campervan owners. We're proud to have won the What Motorhome Insurance Provider of the Year award for 10 out of 11 years, and our customers love our affordable rates and comprehensive cover.
Our Values
We believe in building long-term relationships with our customers and partners. We're committed to providing exceptional customer service, and our team is always available to help. We're proud to be a family-run business that's dedicated to helping motorhome and campervan owners find the right insurance policies for their needs.
Overview of Comfort Insurance Reviews
Comfort Insurance has received both positive and negative reviews from its customers. The positive reviews praise the company's competitive prices, excellent customer service, and efficient claims process. On the other hand, some customers have expressed dissatisfaction with the company's policy cancellation process, administrative fees, and what they consider to be unfair treatment.
Positive Experiences
Many customers have praised Comfort Insurance for its competitive prices, with some stating that they have been with the company for years due to their affordable rates. The company's customer service has also been commended, with several reviewers mentioning the helpfulness and professionalism of the staff. The claims process has also been praised for its efficiency, with one customer mentioning that they were recovered and back home within a few hours after breaking down.
Negative Experiences
However, some customers have expressed dissatisfaction with Comfort Insurance's policy cancellation process, citing administrative fees and what they consider to be unfair treatment. Some reviewers have mentioned that they were asked for additional information after taking out a policy, and when they were unable to provide it, their policy was cancelled and they were charged an administrative fee. Others have expressed frustration with the company's refusal to refund full premiums in certain circumstances.
