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Clegg Gifford has been a leading insurance broker in the UK for over 50 years. Founded in 1968, we have built a rich heritage in understanding the unique risks and insurance needs of diverse clients across various sectors. With a network of over 800 brokers across the UK, we are committed to providing tailored solutions and unbeatable personal service.
Our Expertise
Our team of experienced brokers possesses extensive knowledge and expertise in various fields, including:
Commercial Insurance
- Comprehensive cover for businesses of all sizes and industries
- Expertise in sectors such as Motor Trade, Taxi, and Commercial Vehicles
- Tailored solutions for Directors & Officers, Commercial Property, and Liability risks
Personal Insurance
- Wide range of policies to protect your individual needs and aspirations
- Personalized advice on life insurance, home insurance, critical illness cover, and more
Broker Services
- Access to a broad panel of reputable insurers
- Bespoke risk assessments and tailored recommendations
- Competitive quotes and transparent billing
What Sets Us Apart
Our commitment to:
- Bespoke Solutions: We take the time to understand your unique requirements and find the right coverage options.
- Extensive Expertise: Our experienced brokers have a deep understanding of diverse industries and risks.
- Exceptional Service: We prioritize personalized communication and prompt responses.
- Competitive Pricing: We work with a wide range of insurers to secure competitive rates for our clients.
A Legacy of Trust and Success
Over the years, we have had the privilege of serving clients across various sectors, including architects, bankers, yacht captains, and zoologists. Our dedication to providing tailored solutions and exceptional service has earned us recognition as one of the UK's leading insurance brokers.
Customer Experience
The customer reviews for Tradex Insurance are overwhelmingly negative, with 12 out of 14 customers reporting a poor experience. Many customers express frustration with long wait times, difficulties in getting through to a representative, and rude or unhelpful staff.
Communication Issues
Several customers mention issues with communication, including poor phone connections, being put on hold for extended periods, and not being able to hear or understand the representative on the other end. Some customers also report not receiving callback calls or updates on their claims.
Claims Handling
Several customers express frustration with the handling of their claims, including insurance companies not honoring their own policy wording, unresponsiveness, and a lack of interest in resolving claims.
Staff Behavior
Several customers report encountering rude or unhelpful staff, including one representative who was described as arrogant and condescending. Another customer reports being talked down to and belittled by a representative.
Recommendations
Only two customers out of 14 report a positive experience with Tradex Insurance, including one who praised a representative named Molly for being efficient and polite.
